Capabilities

Check the branches you want to spend time on and send them back. The demo stays on that list.

Ads

Sasha Klein proposes. She does not change spend on her own.

• Meta campaign, ad set, and ad reporting
• Nightly sync
• Server-side conversion reporting

AI assistant

Works as that person, inside that person’s permissions, across what they can already use. A send still waits for a yes.

• Personality
• Voice
• Call and chat
• Receives mail
• Picks the model for the request
• Follows the brand: voice, offerings, and proof
• Reminds you in plain language, including a time and a place
• Summarizes a thread
• Proactive follow-up drafts
  • An idle thread
  • An overdue task
  • A proposal with no answer at 48 hours
  • Approve, reject, or regenerate. It does not send on its own.
• Answers from analytics
• Drafts
  • Email
  • Word
  • Excel
  • PDF
  • Slides
• Converts between those files
• Images — generate and edit
• Video, on the paid seat
  • Generate and edit
  • A brand video
  • A product-ad video from a store photo
• A 3D model from one image, on the paid seat
• Can draft a proposal
• Slack and Teams
• Files that stay where they are
  • Google Drive
  • OneDrive / SharePoint
  • Dropbox
• Airtable — read-only: bases, schema, and records

AI employeesBeta

Hired onto the company. Drafts and waits. Shows on the org chart. Each one sends and receives on their own @agents.maennche.com address.

• Nadia Ostrowski (Onboarding) Beta
  • New-customer setup
  • Follow-ups
  • Stalled accounts
• Daria Volkov (Sales development) Beta
  • Find and qualify leads
  • Target lists
  • Book meetings
  • Follow-up cadences
• Maren Ellison (RFPs) Beta
  • Watch solicitations
  • Match them to what you sell
  • Track certifications
• Dalton Sinclair (Support) Beta
  • Triage a request
  • Answer the common ones
  • Route or escalate the rest
• Cedric Brathwaite (Search) Beta
  • Page audits
  • Keyword opportunities
  • The SEO PDF
• Mateo Solano (Websites) Beta
  • Landing pages
  • Updates to a page you already have
  • A design audit
  • A WordPress restyle after a person starts the import. He does not publish on his own.
• Nerissa Pierre (Social) Beta
  • A monthly calendar
  • Drafts per channel
  • You approve the plan and each post
• Valentina Cruz (Blog) Beta
  • A topic schedule
  • Outlined articles
  • Matching images
  • Staged as a website draft for a yes
• Matteo Ricci (Email campaigns) Beta
  • Plan
  • Draft
  • Segments
  • A/B tests
  • Results after the send
  • You approve every send
• Sasha Klein (Ads) Beta
  • Read the synced ad results
  • Propose a budget, audience, or creative change
  • She does not change spend on her own
• Nia Campbell (WordPress) Beta
  • Snapshots
  • Updates
  • Scans and backups
  • Form tests and spam cleanup
  • Inside the site’s policy
• Priscilla Santos (Accounts payable) Beta
  • Bills still open on a cancelled order
  • Duplicate vendor bills
  • Overdue bills
  • Amounts that do not match the purchase order
  • The only change she can make is voiding a bill after an explicit yes
• Ingrid Larsen (Research) Beta
  • Every site a company hosts
  • Every business of a type in an area
  • Every site that links to a domain
  • Each row is checked
• Marcus Johansson (Projects) Beta
  • Asks what you meant before he writes it down
  • Classifies the work
  • Hands it to the right person with a done line
• Rinaldo Martina (Deploys) Beta
  • Pull requests on their GitHub
  • Deploys
  • Failing checks
  • Approval stays with you
• Renata Vela (Hiring) Beta
  • Job posts
  • Screen applications
  • Schedule interviews
  • Draft an offer
  • Keep candidates warm
  • Hiring progress
  • She does not go find candidates on her own

Apps

Focused apps for quicker access. Same records, opened as their own window.

• Maennche Mail — email, the calendar, and meetings
• Maennche Notes
• Maennche Chat — the assistant
• Maennche Messenger — people talking to people
• Maennche Tasks — work
• Maennche Work — operations, installed as its own windowed app
• Maennche Sites — the websites this business has built in Studio Beta
  • Opens the tenant’s own sites

Brand

An owned brand is the business. A managed brand is one it runs for someone else. This feeds SEO, social, campaigns, and the assistant.

• Owned
• Managed
• Voice and tone
• Offerings
• Features
• Pricing
• Proof
• Competitors
• Target personas
• Selling points
• Hashtags
• Rules the assistants follow
• Reviews Beta
  • Review requests and a review page
  • Import reviews from Google and Facebook

Branded app

For the floor, a station, or a vendor. Not the customer portal. Maennche sets it up. It is the same records, not a second database.

• Floor, station, or vendor login
• Today’s jobs on the same records
• No Studio seat and no assistant

Campaigns

Email and social, approved before they go out. Sending reputation is deliverability.

• Email campaigns
• A/B tests
• Approve before send
• Results after the send
• Social calendar

Company

People, and the accounts in Integrations.

• People
• Roles
  • Which fields a role can see
• Sub-accounts, under Settings → Accounts, for an agency or a franchise under one master tenant
• Teams
• Turn unused areas off
• iPhone and Android

Customer portal

The branded help desk a customer signs into. Their name is on the page.

• Submit a ticket
• Tickets
• Proposals
• Invoices
• Service history
  • Appointments
  • Work orders
  • Files the tenant marked visible
• Legal
• Portal forms
• Their own web address
• Pay links on that address

Customers

People and companies you sell to. Their signed-in area is the customer portal.

• Contacts and companies
• Organized by
  • Tags
  • Categories
  • Segments
  • Buying roles
• Notes and a shared knowledge base
• Target lists, worked by Daria Volkov
• Comments and @mentions
• Email timeline on the contact

Decisions

The approval inbox. Hired people show on the org chart under the person they work with.

• Grouped by employee
• Tied to the record it is about
• Stays open until answered
• Org chart

DeliverabilityBeta

How email and campaigns stay out of spam.

• Send from their domain
• DKIM
• DMARC reports
• Inbox placement
• Warmup
• Pause when reputation drops
• One unsubscribe list for email and text

Documents

This page is one.

• Documents
• Policies, and asking people to accept them again after a real change
• Export

Email

The inbox, plus Mail Intelligence, campaigns, and deliverability.

• Inbox
• Folders
• Filing rules
• Canned email and a signature
• Email series
• Mail Intelligence
  • Files mail already in the inbox
  • Files new mail as it arrives
  • Opt in

E-sign

Studio’s own signer. On a proposal, or a PDF on its own.

• On a proposal
• Upload a PDF and place fields
• Templates
• Send one template to many people
• More than one signer
• Public signing link
• Offer letter

eStoreBeta

The storefront. Stock is also on inventory. Checkout uses Stripe or Authorize.net.

• More than one store
• Products
• Variants
• Photos
• Stock
• Coupons
• Shipping zones
• Tax
• Checkout
• Refunds and item returns
• Buyer account and order history
• WooCommerce import
  • One way
  • Products, orders, customers, and coupons
  • Buyer passwords are not imported
  • Not a live two-way sync
• Clover Beta

EventsBeta

Paid registration uses Stripe or Authorize.net. Attendees land in the CRM.

• Public page
• A price and a cap
• An organizer
• A series
• Confirmation mail, a calendar invite, and reminders

Integrations

The connection belongs to the person who signs in. They can share a property with the company.

• Airtable
  • Read-only: bases, schema, and records
• Authorize.net
  • Card payments
  • Used by payment links, the eStore, and events
• Bing
  • Search
• Dropbox
  • Files the assistant can read, left in Dropbox
• Google
  • Email
  • Calendar
  • Contacts
  • Analytics and Search Console
  • Drive — files stay in Drive
• Meta
  • Social
  • Ads
  • Business Manager ownership
• Microsoft
  • Email
  • Calendar
  • Contacts
  • OneDrive and SharePoint
  • Teams
  • Clarity
• Plivo
  • Bulk text
• QuickBooks
  • Invoices
  • Estimates
  • Payments
  • Match Studio payments to QuickBooks
• Salesforce
  • Pipeline
• Sinch
  • Bulk text
• Slack
  • Tasks and tickets, as the person
• Stripe
  • Card payments
  • Stripe Connect, so the charge lands in their Stripe account
  • Affirm — pay over time on a consumer checkout only
  • Used by payment links, the eStore, and events
• TempWorks
  • Staffing
• WooCommerce
  • One-way store import into the eStore
• WordPress
  • Maennche Tools is the connection
  • Spam Guard
  • Mateo and Nia use it
  • A site does not hand-cut API keys

InventoryBeta

Separate from the store catalog.

• Locations
• Lots and serials
• A physical count
• A forecast
• A reorder report
• Usage trends
• Stock
• Low-stock alerts
• Vendors
• Purchase orders
• Receiving
• Size matrix
• Tiered pricing
• Minimum-order pricing
• Quote checkout

InvoicesBeta

What you bill, separate from a one-off payment link. Aging lives in reports.

• Write an invoice
• Build one from tickets
• Combine several into one
• Void
• Branded template
• Accounting periods
• Receivables aging
• General-ledger export
• Customer sees them in the customer portal

MeetingsBeta

A transcript, speakers, an after-action review, and a recap. The pipeline brief is one reader of that.

• Send a bot to a Zoom, Google Meet, or Teams link, now or later
• Upload a recording
• Record in person
• The upload and the in-person recording go through the same pipeline as a bot-joined call

Notifications

Rules for what reaches you, and announcements for the whole company.

• In the app
• Email
• Text
• Quiet hours
• Announcements
• Who has read an announcement

Operations

Who is working, and the job itself. The floor can see jobs in the branded app.

• A route with a live map
• En-route texts
• Take payment when someone books
• On site
• Today’s jobs
• Open shifts to claim
• Dispatch Beta
  • The board of today’s jobs
• Appointments Beta
  • Types and reminders
• Booking pages Beta
  • A public page to book
• Routing forms Beta
  • Screen a booker and send them to the right page
• Work orders Beta
  • The job in the field
• Punch clock Beta
  • Clock in and out
• Timesheets Beta
  • Worked and billable time
• Services Beta
  • Bookable names, durations, and prices. Not store products.
• Resources Beta
  • People, bays, and trucks

Payments

A link, a proposal, or the eStore. Processors are Stripe and Authorize.net.

• Payment link
• Balance
• Partial payments
• History
• Reminders
• Receipts
• Refunds
• Cancel
• Invoice number on the link
• Saved card and autopay
• Shows on the customer portal

Personal

The same assistant, on a personal seat or another business. Features is the public explanation of one assistant across work and life. There is no separate page for a personal tenant versus a business tenant.

• Switch between work, personal, and another business
• Trips Beta
  • Plan and compare prices
  • Studio does not book or sell flights
• Photos Beta
  • Digitize a stack of printed photos
• My Media Beta
  • Video and files on the personal seat
• Health Beta
  • Tracking and a daily check-in
• News Beta
  • Also on Today
• Fitbit

Phone

History and texts. A call can become a pipeline lead or a ticket.

• Call history
• Transcripts
• Summaries
• Texts
• Voicemail
• Text templates
• AI receptionist into a lead or a ticket
• Bulk text through Sinch or Plivo

Pipeline

From first conversation to a proposal.

• Opportunities
• Lead score and a next step
• Meeting brief, from meetings
• Help answering an objection
• Competitor-mention alerts
• Weekly pipeline report
• BANT / MEDDIC pulled from the transcript
• Intent
  • Opens
  • Clicks
  • Form fills
  • Receptionist calls
• RFPs Beta
  • Watched by Maren Ellison

ProposalsBeta

A quote the customer can open, sign, and pay.

• Templates and reusable sections
• Assistant draft, prices, and a terms review
• Pricing
  • Line items
  • Discount
  • Tax
  • Expiry
• Public link
• Email code before they open it
• E-sign on the proposal
• More than one signer
• Payment link from the proposal
• Sign and pay on the same proposal
• Contract with dates and auto-renew
• Repeating charge and a saved card
• Accepted proposal becomes the deal
• Shows in the customer portal

ReportsBeta

Includes receivables aging.

• Revenue
• Receivables aging
• Cash flow
• Revenue leakage
• Customer value
• Expenses
• Balance sheet
• Profit and loss, cash or accrual
• Sales tax
• Conversion rate for one website
• An executive strip

Schedule

The calendar. Time off and operations hang off it.

• Calendar
• Reminders
• Appointments Beta
  • Types and reminders
• Booking pages Beta
  • A public page

SEO

Search on the website, reported by Cedric Brathwaite.

• Titles
• Descriptions
• Share previews
• Sitemap
• Redirects
• Crawl and duplicate pages
• PDF report
• Google Analytics
• Search Console
• Bing
• Cloudflare delivery and security — requests, threats, cache, and bots. Not traffic.
• How ChatGPT, Claude, Gemini, and Perplexity describe the brand
• AI Visibility Beta
  • How those tools describe the brand, tracked over time

Social

Nothing posts without a yes. Nerissa Pierre drafts it.

• LinkedIn, including company pages
• Facebook
• Instagram
• X
• TikTok
• YouTube
• Meta Business Manager ownership
• Monthly calendar
• Approve before posting
• Comments and engagement

Surveys

Public forms, and surveys you assign to your own people.

• Rating
• Scale
• NPS
• Matrix
• Ranking
• A report tab

Time offBeta

Requests against the schedule. Approved time shows on operations.

• Request a day or part of a day
• Approve, deny, or cancel
• Shows on that person’s schedule

Today

The page, and the morning email.

• The day’s agenda
• What the weather feels like
• At home and wherever you are
• A short forecast on the email, the week on the page
• News

WebsiteBeta

Pages, forms, and the store. Search is SEO. Words come from the brand.

• A theme: colors and fonts
• A custom domain
• A private preview link
• A Careers block that publishes open roles. Hiring itself is under Work.
• Pages
• Header
• Footer
• Blog posts, each with its own meta title
• Undo a publish
• Short links and QR codes
• Release notes on their own site
• Forms Beta
  • Answers become customer records
• Chat agents Beta
  • Chat on the site that becomes a lead
• Gallery Beta
  • Artwork or catalog images

WordPress

Maennche Tools is the connection. Mateo and Nia use it. A site does not hand-cut API keys.

• Spam Guard on Contact Form 7
• Spam Guard on Gravity Forms
• Spam Guard on comments
• Spam Guard on registration
• On or off per form
• Honeypot first, then the model
• A one-way WooCommerce import
• Nia runs updates, scans, and backups inside the site’s policy
• Mateo restyles after a person starts the import. He does not publish on his own.

Work

Tasks, projects, and tickets. A ticket can start from email or phone, and can become an invoice.

• Tasks
• Projects
• Tickets from email
• Staff notes hidden from the customer
• Ticket form on any site
• Decisions
• Hiring Beta
  • The board
  • A signed offer letter
  • Renata keeps the board. She does not go find candidates.